Security Information

TexasBank remains committed to the security of your personal information. Use the following tips to help keep your identity and accounts secure: 

Use strong and unique passwords: 

Strong passwords, including complex passwords with significant length, should be used across all accounts. Use a unique password for each account to prevent additional compromise should a single account be compromised. 

Implement multi-factor authentication on your accounts: 

TexasBank offers multi-factor authentication to add a second layer of authentication to help prevent your accounts from compromise. Ensure that your online banking accounts, and all other personal accounts, utilize multi-factor authentication, such as a confirmation text message, email, or app authentication code. 

Think before you click: 

More than 90% of successful cyber-attacks start with a phishing email.  Phishing emails may include a spoofed link or webpage that may appear to be legitimate but is used to trick you to reveal your passwords or personal information or run malicious software. If you receive an email that is suspicious, trust your instincts and think before you click or provide sensitive information. 

Keep your devices and software updated: 

Bad actors exploit flaws in software to gain access to your devices and accounts. To combat this threat, manufacturers and software providers publish updates to help prevent this exploitation. Turn on automatic updates and ensure that all your devices stay up-to-date with software, do not modify your device settings or deviate from factory settings, and only install applications and software from trusted sources. 

Check your privacy and security settings: 

Regularly check privacy and security settings to ensure that your online presence is limited or controlled to an appropriate level to ensure that you don’t share too much information online. 

Monitor activity: 

Examine account statements to identify and report any unauthorized transactions. If unauthorized transactions are found, consider changing account passwords and request new account information. 

Federal law entitles you to a free copy of your credit report every 12 months. Visit www.AnnualCreditReport.com to request your free copy or monitor your credit through a number of credit monitoring services. 

Card and ATM Precautions: 

Treat your card like cash and keep your PIN number a secret. Should your card be lost or stolen, contact TexasBank immediately. When using an ATM: 

• Observe the entire area before approaching the ATM. 
• Avoid opening your purse, bag, or wallet while waiting for the ATM. Have your card out before you approach the ATM. 
• Keep your engine running, doors locked and windows up when waiting in line at a drive-up ATM. Leave enough room between cars to allow for a quick exit should it become necessary. 
• If anyone follows you after making an ATM transaction, go immediately to a crowded, well-lit area and call the police.